EP. 100 Sales Mastery: Glenn Poulos on Client Connection Strategies

Episode show notes

EP: 100 In this episode, JP sits down with Glenn Poulos, a seasoned entrepreneur and sales expert who has built and sold two successful companies, MMWave Technologies and Gap Wireless, for eight-figure exits. Glenn shares his fascinating journey from being a government electronics technician driving a basic Chevy to discovering his passion and skill for sales, ultimately leading him to own a thriving electronic utility testing business in Florida. With over three decades of experience in the field, Glenn also authored the award-winning book "Never Sit in the Lobby," where he imparts his wealth of knowledge on building and maintaining strong client relationships. In their conversation, Glenn and JP explore several key insights: • Discover the pivotal moment that pushed Glenn from a government job to a successful sales career and the role mentorship played in his transition. • Learn how relentless follow-up and determination landed Glenn his first sales job, setting the stage for his future success. • Understand the importance of being a pleasure to do business with, even when things don't go your way. • Uncover the strategies Glenn uses to get, act, and stay in front of clients, ensuring long-term business relationships. • Hear firsthand about Glenn's approach to resilience and building rapport with clients over the years. If you found value in this episode, don't forget to subscribe and share it with your friends and colleagues who could use a dose of inspiration and practical sales wisdom! ⏱ Chapters: 0:00 - Introduction 2:06 - Resilience in Business 5:53 - Sales Experience Insights 8:35 - Business Challenges in Canada 14:14 - Financial Setbacks and Recovery 20:29 - Growing New Ventures 25:03 - Pitching Business Ideas 28:54 - Learning from Past Mistakes 33:03 - Scaling Business Operations 38:43 - Implementing EOS System 42:41 - Hiring and Management Strategies 45:45 - Book Takeaways and Wrap-Up 🔗 Links Mentioned: • Book: Never Sit in the Lobby by Glenn Poulos --- 📚 Book: "The Real Estate Brain" by JP Fluellen 🐼 Panda Dash CRM (Lifetime Access): https://get.pandadash.io/panda4life ABOUT SUCCESS AGENT PODCAST: The Success Agent Podcast helps real estate professionals build better businesses through proven strategies, expert interviews, and actionable advice. HOST: JP 🌐 Website: https://api.meetpaddy.co/widget/bookings/successagent Want to be a guest? Visit https://api.meetpaddy.co/widget/bookings/successagent ⭐ Enjoying the show? Leave us a rating & review on Apple Podcasts — it helps more people find us!